ChatGPT is a generative AI chatbot, developed by OpenAI, that can develop responses to almost any written prompt. It uses advanced machine learning techniques to “learn” language from huge amounts of online data.

There are many ways to use ChatGPT at work. For example, ChatGPT can function as a writing assistant and provide a rough draft of a customer email, newsletter article, social media post, or blog. It can also help you digest a highly technical or complex topic by giving you a succinct, clear overviews in layman’s terms.

However, there are potential pitfalls to using ChatGPT, so follow these best practices:

• Fact-check and proofread. ChatGPT knows a lot about almost everything. Even so, it’s not perfect. Always fact-check the output of ChatGPT and proofread to catch any writing errors. Remember, it’s a starting point and not finished text.
• Push the program. If you’re not satisfied with an answer from ChatGPT, give it a revised prompt and ask it to try again to better match your desired outcome.

ChatGPT is free to use, and you can access it by visiting chat.openai.com and creating an OpenAI account.