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infomtc@gomadison.com
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CONTACT US

When you have questions or need help with your GoMadison services or account, please contact us. You won’t be sent to a call center across the country or on the other side of the globe. Instead, you’ll talk to a neighbor – a member of our local team of employees – who understands this community and will gladly provide the answers you need.

How To Reach GoMadison

Business Hours

Monday - Saturday (8am - 5pm)

Business Address

21668 Double Arch Road
P O Box 29
Staunton, IL 62088

Business Phone

618-635-5000

24/7 Help Desk

1-800-422-4848

Email

infomtc@gomadison.com
FILL OUT A FORM

TO REPORT A SERVICE ISSUE OR AN OUTAGE PLEASE CALL 800-422-4848.

Even though we strive to answer your email and/or social media inquiry as quickly as possible, we do not monitor internet inquiries for service emergencies and cannot guarantee an immediate response.

HOW DID WE DO?

Every business decision we make is intended to improve the quality of life in the communities we serve. We appreciate any feedback on your recent experience with us. Please click here to take our survey. 

Thank you for your business!

PAYMENT DROP-BOX CENTERS

118 E State, Hamel, IL

594 Livingston Av, Livingston, IL

315 W Main, Staunton, IL

21668 Double Arch Rd, Staunton, IL

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Contact Us

21668 Double Arch Road
P O Box 29
Staunton, IL 62088
618-635-5000

100% USA-based workforce.

OFFICE HOURS

Monday – Saturday (8am – 5pm)

24/7 Help Desk
1-800-422-4848

Industry Links

Copyright 2023 Cornerstone Group | All Rights Reserved | Employee Login | Legal & Regulatory
  • Online Bill Pay
  • Check Email
  • Internet
    • Plans and Pricing
    • Stack and Save
    • Bandwidth Estimator
    • Internet Support
      • Internet Support – Available 24/7
      • Internet Support Chat
      • Email Support
      • HomeConnect
    • Promotions
  • HDTV
    • Plans and Pricing
    • Stack and Save
    • DVR/MDVR
    • HDTV Support
    • WatchTVEverywhere
    • TVEverywhere & Streaming
    • Channel Lineup
    • Online TV Guide
    • Local Advertisements
    • Promotions
  • Voice
    • Plans and Pricing
    • Stack and Save
    • Voice Support
    • Promotions
    • Wire Maintenance
    • Manage Calling Features
    • ITAC Phones and Services
  • Security
    • Techshield Security Suite
    • Digital Resource Suite
    • Scam Alerts & Notifications
  • Business Suite
  • About Us
    • Contact Us
    • Communities We Serve
    • Madison Family Promise
    • Career Opportunities
    • Community Involvement
    • Scholarships
Madison Communications