Call us: 1-800-422-4848
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Get help, then get back to the fun.

HDTV SUPPORT

Have questions about your HDTV service or equipment? We have the tools to help.

You can click on one of our links below to find all of the information you need to solve many issues, like reprogramming your remote, setting up your DVR, and troubleshooting picture quality. Or you can call us at 800-422-4848 for assistance.

Help with your TV remote?

Click here to program your remote.

Help with your DVR/MDVR?

Click here for DVR/MDVR quick tips.

Help with your HD receiver?

Click here for receiver guides.

Troubleshooting issues?

Click here for troubleshooting help.

Help with Pay Per View?

Click here for instructions.

Want to request a new channel?

Click here to go ahead and ask us!

Help with the Channel Guide?

Click here to view HDTV iGuide Manual.

Help with Parental Controls?

Click here to set up parental controls.

Contact Us

21668 Double Arch Road
P O Box 29
Staunton, IL 62088
618-635-5000

100% USA-based workforce.

OFFICE HOURS

Monday – Saturday (8am – 5pm)

24/7 Help Desk
1-800-422-4848

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Copyright 2023 Cornerstone Group | All Rights Reserved | Employee Login | Legal & Regulatory
  • Online Bill Pay
  • Check Email
  • Internet
    • Plans and Pricing
    • Stack and Save
    • Bandwidth Estimator
    • Internet Support
      • Internet Support – Available 24/7
      • Internet Support Chat
      • Email Support
      • HomeConnect
    • Promotions
  • HDTV
    • Plans and Pricing
    • Stack and Save
    • DVR/MDVR
    • HDTV Support
    • WatchTVEverywhere
    • TVEverywhere & Streaming
    • Channel Lineup
    • Online TV Guide
    • Local Advertisements
    • Promotions
  • Voice
    • Plans and Pricing
    • Stack and Save
    • Voice Support
    • Promotions
    • Wire Maintenance
    • Manage Calling Features
    • ITAC Phones and Services
  • Security
    • Techshield Security Suite
    • Digital Resource Suite
  • Business Suite
  • About Us
    • Contact Us
    • Communities We Serve
    • Madison Family Promise
    • Career Opportunities
    • Community Involvement
    • Scholarships
Madison Communications