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TERMS & CONDITIONS

General Terms and Conditions for Commercial Services

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General Terms and Conditions for Residential Services

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Internet Phone E-911 Service

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FCC Backup Power Customer Notice (Internet Phone Service and Fiber-to-the-Home Phone Service)

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MNS Long Distance Rates Terms and Conditions

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MTC Local Service Tariff No.18

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Internet Phone Rates, Terms and Conditions

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Residential Video Service Agreement

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Network Transparency, Management and Performance Policy and Disclosures

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Commercial Acceptable Use Policy

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Commercial Internet Service Agreement

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Residential Internet Acceptable Use Policy

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Residential Internet Service Agreement

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Residential FTTH Addendum

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Business 24 Month Term Agreement

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Designated Agent for Digital Millennium Copyright Act (DMCA)

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POLICIES

Madison Telephone Company's CPNI Policy

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Refund Policy

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Madison Communications, Inc. Privacy Policy

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Madison Network Systems, Inc. CPNI Policy

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Contact Us

21668 Double Arch Road
P O Box 29
Staunton, IL 62088
618-635-5000

100% USA-based workforce.

OFFICE HOURS

Monday – Saturday (8am – 5pm)

24/7 Help Desk
1-800-422-4848

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Copyright 2023 Cornerstone Group | All Rights Reserved | Employee Login | Legal & Regulatory
  • Online Bill Pay
  • Check Email
  • Internet
    • Plans and Pricing
    • Stack and Save
    • Bandwidth Estimator
    • Internet Support
      • Internet Support – Available 24/7
      • Internet Support Chat
      • Email Support
      • HomeConnect
    • Promotions
  • HDTV
    • Plans and Pricing
    • Stack and Save
    • DVR/MDVR
    • HDTV Support
    • WatchTVEverywhere
    • TVEverywhere & Streaming
    • Channel Lineup
    • Online TV Guide
    • Local Advertisements
    • Promotions
  • Voice
    • Plans and Pricing
    • Stack and Save
    • Voice Support
    • Promotions
    • Wire Maintenance
    • Manage Calling Features
    • ITAC Phones and Services
  • Security
    • Techshield Security Suite
    • Digital Resource Suite
    • Scam Alerts & Notifications
  • Business Suite
  • About Us
    • Contact Us
    • Communities We Serve
    • Madison Family Promise
    • Career Opportunities
    • Community Involvement
    • Scholarships
Madison Communications