BBB TORCH AWARD FOR ETHICS WINNER
Madison Communications is a 2025 Better Business Bureau® (BBB®) St. Louis Torch Award for Ethics winner.
BBB Torch Awards for Ethics recognize the businesses and organizations in our communities that meet the highest standard of trust. Eight businesses and two nonprofits are being recognized in the St. Louis region this year.
“Each year, BBB makes it our goal to recognize those in our region who are setting a great example of what ethical behavior looks like,” said Michelle Corey, BBB St. Louis President and CEO. “By honoring this outstanding group of businesses, nonprofits and individuals, we hope to establish high standards for trust in our local marketplace.”
Led by the same local family since 1940, Madison Communications is a telecommunications provider offering high-speed internet, HDTV and voice services to Madison and Macoupin Counties. As a local provider, the company focuses on expanding services to rural customers and operating on a basis of honesty and accountability to its customers. Madison Communications is a two-time Torch Award for Ethics winner, having won previously in 2020.
“Being honored with the BBB Torch Award for Ethics is deeply meaningful, as it recognizes our unwavering commitment to doing what is right for our customers and our community. This award reflects the values that guide Madison Communications and the dedication of our team to serve with honesty and integrity. We are grateful for this recognition and proud to be acknowledged for holding ourselves to the highest ethical standards,” said Mary Westerhold, Vice President.
As part of its commitment to serving customers effectively, Madison Communications has a culture of clear communication and trains employees on topics like scam prevention, technology, and continuing industry education. The company hosts an annual Teacher of the Year Awards Contest and provides flexible scheduling for employees to volunteer in the community.
All 2025 Torch Award winners – along with two Student of Ethics award winners – were recognized at the BBB St. Louis Torch Awards for Ethics reception and luncheon on Tuesday, October 7 at the Missouri Athletic Club. Mayor Cara Spencer was the featured speaker; Kevin Tuerff, author of “Channel of Peace: Stranded in Gander on 9/11” was the keynote speaker; Margie Ellisor, co-anchor for Fox 2 News in the Morning, emceed the event.
Dave Mungenast Family of Dealerships was the event Underwriting Sponsor. Drury Hotels and Nestlé Purina PetCare were Student of Ethics sponsors; Lewis Rice and McBride Homes were Contributing Sponsors.
###
About BBB
BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. BBB services to consumers are free. BBB provides objective advice, BBB Business Profiles on more than 5.3 million companies, charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit BBB.org for more information.
