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MANAGING YOUR ONLINE REPUTATIONWhat are people saying about your business online? In business, bigger isn’t necessarily better. There are advantages to being small, including the ability to provide service that’s truly personal. Small businesses can easily monitor what customers are saying about them online and use the information to provide better service. They can alsoRead more

DIFFERENCE BETWEEN INTERNET & WI-FIMany people use the terms Internet and Wi-Fi interchangeably, but although they’re related, they’re not the same thing. To help clear things up, here are descriptions of both terms: The Internet Is a Highway The Internet has been called the Information Superhighway and with good reason. Just like a road thatRead more

MADISON EMPLOYEES SPEAK ON PODCAST Madison employees, Dennis Russell and Bryan Huffstutler attended the Society of Cable Telecommunications Engineers Expo in Denver, CO that was held October 16th – 19th. While they were attending, they received the opportunity to be interviewed by the Neat Network & Cool Capacity Podcast! We are very proud of themRead more

BROADBAND TECHNICIAN COMPETES IN DENVER, CO Madison Communications Broadband Technician, Bryan Huffstutler, was selected to compete this year for the second time at the Society of Cable Telecommunications Engineers Expo in Denver, CO that was held from October 16th – 19th. This was a huge honor since he was personally selected to compete in theRead more

FOOD AND TOY DRIVE DONATIONS During our Employee Appreciation Week celebration in October, the Madison Employees were challenged to donate non-perishable items for the local food pantries as part of a team bonding exercise. We collected a total of 8 milk crates and multiple boxes of food. The items were then divided evenly between theRead more

2023 “DIGITAL INCLUSION WEEK”What is “Digital Inclusion Week”?National Digital Inclusion Alliance started in 2015 with the focus to connect digital equity advocates across the country. Yearly, there is a week titled, “Digital Inclusion Week” that is centered around the awareness, recognition, and celebration of digital technology. Beginning Monday, October 2nd and going through Friday, October 6th is “DigitalRead more

LOOKING FOR DISCOUNTED INTERNET? WE HAVE YOU COVERED! Beginning Monday, October 2nd and going through Friday, October 6th is “Digital Inclusion Week” across the United States. What is “Digital Inclusion Week” you may ask? It is an annual week of awareness, recognition, and celebration of digital technology. We at Madison believe that everyone deserves theRead more

CREATE A CUSTOMER SERVICE CULTUREStart at the top and let it spread A common characteristic of highly successful businesses is the ability to deliver excellent customer service. It builds lasting customer relationships and fosters valuable “word of mouth” advertising. If you’d like to create a stronger customer service culture at your company, here are fiveRead more

8 WAYS TO USE QR CODESThey’re a cost-effective way to connect, inform, and engage. Before 2020, QR codes usage was on the decline in the U.S. The initial novelty had worn off with customers, and many marketers all but abandoned the technology. Then the pandemic arrived, and businesses needed creative solutions to cater to aRead more

MADISON TECHS WIN 3RD OVERALL! Madison Communications Technicians, Tanner Pieri, Randy Miller, Erick Goode, and Greg Crabill attended the SCTE Five Rivers Chapter Cable-Tec Games in Bloomington, IL on Thursday, June 29th. The SCTE (Society of Cable Telecommunications Engineers) is an international organization that is split up between 68 chapters. The four technicians did anRead more