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How fast are you going?

CHECK YOUR INTERNET SPEED

It’s a good idea to periodically check your internet speed to know if there are issues or if you need to upgrade your plan to meet increased usage. It’s quick and easy to do!

UNDERSTANDING HOW INTERNET SPEED TESTS WORK

Important Note!

The speeds you get from any test reflect a best-effort scenario.
When you do an actual internet-related task, such as streaming or surfing the web, the performance will also depend on the servers of all parties involved (your service provider, the service you’re streaming from, etc.). These servers may or may not be capable of delivering your content as fast as your device is capable of receiving it.

To properly conduct a speed test: 

1) Close any other apps, windows, programs, downloads…etc. BEFORE testing. The device you’re doing the speed test on should be the only device using your internet connection at the time of testing. If you have a wireless network, make sure all phones, laptops and gaming devices are off or disconnected from the network. Often times these devices automatically connect as soon as they are powered on and will impact your speed test results.

2) Make sure the device you’re using for the speed test is wired directly to your modem (i.e. not a wireless connection). Nearby wireless networks can severely degrade the signal strength of your Wi-Fi and give you an inaccurately low reading. This is particularly common in apartment complexes and neighborhoods where there may be several wireless networks within a smaller radius.

3) Check where the test server is located. If you’re allowed to choose the server location, you’ll want the server geographically closest to you. 

4) Run the speed test several times over the course of a few days. This will give you an idea of your “average” speed and eliminate outliers.

Contact Us

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P O Box 29
Staunton, IL 62088
618-635-5000

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1-800-422-4848

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  • Online Bill Pay
  • Check Email
  • Internet
    • Plans and Pricing
    • Stack and Save
    • Bandwidth Estimator
    • Internet Support
      • Internet Support – Available 24/7
      • Internet Support Chat
      • Email Support
      • HomeConnect
    • Promotions
  • HDTV
    • Plans and Pricing
    • Stack and Save
    • DVR/MDVR
    • HDTV Support
    • WatchTVEverywhere
    • TVEverywhere & Streaming
    • Channel Lineup
    • Online TV Guide
    • Local Advertisements
    • Promotions
  • Voice
    • Plans and Pricing
    • Stack and Save
    • Voice Support
    • Promotions
    • Wire Maintenance
    • Manage Calling Features
    • ITAC Phones and Services
  • Security
    • Techshield Security Suite
    • Digital Resource Suite
    • Scam Alerts & Notifications
  • Business Suite
  • About Us
    • Contact Us
    • Communities We Serve
    • Madison Family Promise
    • Career Opportunities
    • Community Involvement
    • Scholarships
Madison Communications