Call us: 1-800-422-4848
infomtc@gomadison.com
Leave Us A Review!
  • Pay My Bill
  • Check Email
  • MadisonConnect App
Madison CommunicationsMadison CommunicationsMadison CommunicationsMadison Communications
  • Internet
    • Promotions
    • Plans and Pricing
    • Stack and Save
    • DIA For Business
    • Bandwidth Estimator
    • Internet Support
      • Internet Support – Available 24/7
      • Internet Support Chat
      • Email Support
      • HomeConnect
  • HDTV
    • Promotions
    • Plans and Pricing
    • Stack and Save
    • TVEverywhere
    • StreamNow
    • DVR/MDVR
    • HDTV Support
    • Channel Lineup
    • Online TV Guide
    • Local Advertisements
  • Voice
    • Promotions
    • Plans and Pricing
    • Stack and Save
    • Voice Support
    • Wire Maintenance
    • Manage Calling Features
    • ITAC Phones and Services
  • Security
    • Bitdefender Cybersecurity
    • Digital Resource Suite
    • Scam Alerts & Notifications
  • Business Suite
    • Business Suite
    • DIA For Business
    • Business IT Services & Support
  • About Us
    • Contact Us
    • Frequently Asked Questions
    • Communities We Serve
    • Madison Family Promise
    • Career Opportunities
    • Community Involvement
    • Storm Support
    • Scholarships

Read into the details.

AUGUST RESIDENTIAL PROMO TERMS AND CONDITIONS

New Customer Promo:

  • Who qualifies – New INTERNET subscribers signing up with our 1 GIG speed. The NEW 1 GIG Customer will receive $30 off per month for 1 full year. All Madison customers will be subject to our Terms of Service on this webpage.
  • Downgrade or disconnecting Internet – This promotion will be discontinued if the customer disconnects internet (but keeps other Premier services) or downgrades their internet speed during the promotional window.
  • Past due account status – All past due accounts must be paid up to current before the install is scheduled.
  • Non-pay account status – If the customer is disconnected due to non-pay, the 1-year monthly promotion will be discontinued and removed from the customer’s account. In the event of reconnect, this promotion will not be reinstated.

BUSINESS PROMO TERMS & CONDITIONS

  • Who qualifies – New BUSINESS INTERNET subscribers ONLY adding our 300Mb, 500Mb, or 1 GIG speed. All Madison customers will be subject to our Terms of Service on our website.
  • Downgrade or disconnecting Internet – This promotion will be discontinued if the customer disconnects internet (but keeps other Premier services) or downgrades their internet speed during the promotional window.
  • Disconnecting Voice – If a customer disconnects their Voice service during the 12-month promo period, the monthly discount will be adjusted to remove the portion of the Voice discount.
  • Past due account status – All past due accounts must be paid up to current before the install is scheduled.
  • Non-pay account status – If the customer is disconnected due to non-pay, this promotion will be discontinued and removed from the customer account.  In the event of reconnect, this promotion will not be reinstated.

To provide a more convenient way to view your bill while reducing environmental impact, Madison Communications has moved to Paperless Billing. Furthermore, the escalating expenses associated with printing and mailing paper bills have necessitated this change. Effective 08/22/2025, a $5 monthly fee has been applied to accounts that have not enrolled in Paperless Billing. Contact us or log in to your SmartHub account to update your billing preference and avoid this monthly fee. Questions? Please don’t hesitate to reach out to us at 800-422-4848.

Contact Us

21668 Double Arch Road
P O Box 29
Staunton, IL 62088
618-635-5000

100% USA-based workforce.

OFFICE HOURS

Monday – Saturday (8am – 5pm)

24/7 Help Desk
1-800-422-4848

Industry Links

Copyright 2026 Cornerstone Group | All Rights Reserved | Employee Login | Legal & Regulatory
  • Online Bill Pay
  • Check Email
  • MadisonConnect App
  • Internet
    • Promotions
    • Plans and Pricing
    • Stack and Save
    • DIA For Business
    • Bandwidth Estimator
    • Internet Support
      • Internet Support – Available 24/7
      • Internet Support Chat
      • Email Support
      • HomeConnect
  • HDTV
    • Promotions
    • Plans and Pricing
    • Stack and Save
    • TVEverywhere
    • StreamNow
    • DVR/MDVR
    • HDTV Support
    • Channel Lineup
    • Online TV Guide
    • Local Advertisements
  • Voice
    • Promotions
    • Plans and Pricing
    • Stack and Save
    • Voice Support
    • Wire Maintenance
    • Manage Calling Features
    • ITAC Phones and Services
  • Security
    • Bitdefender Cybersecurity
    • Digital Resource Suite
    • Scam Alerts & Notifications
  • Business Suite
    • Business Suite
    • DIA For Business
    • Business IT Services & Support
  • About Us
    • Contact Us
    • Frequently Asked Questions
    • Communities We Serve
    • Madison Family Promise
    • Career Opportunities
    • Community Involvement
    • Storm Support
    • Scholarships
Madison Communications