New Customer Promo:

• Who qualifies– New INTERNET subscribers adding our 300Mb, 500Mb, or 1 GIG speed tier. All Madison customers will be subject to our Terms of Service on our website.
• Downgrade or Disconnect of Internet – This promotion will be discontinued if the customer disconnects internet (but keeps other Premier services) or downgrades their internet speed.
• Past due account status – All past due accounts must be paid up to current before the install is scheduled.
• Non-pay account status – If the customer is disconnected due to non-pay, this promotion will be discontinued and removed from the customer account. In the event of reconnect, this promotion will not be reinstated.

Existing Customer Offer:

• Who qualifies – Residential customers that upgrade their Internet Speed on their account.
• Downgrade or Disconnect of Internet – This standard offer will be discontinued if the customer disconnects internet (but keeps other premier services) or downgrades their internet speed.
• Past due account status – All past due account must be paid up to current before the upgrade is complete.
• Non-pay account status – If the customer is disconnected due to non-pay, this standard offer will be discontinued and removed from the customer account. In the event of reconnect, this standard offer will not be reinstated.