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Read into the details.

JANUARY PROMO TERMS AND CONDITIONS

  • This promotion is eligible for customers that are Adding New Internet, Stacking HDTV or Voice with Internet, or Upgrading their Internet Speed on their account.
  • Customer that upgrades their Internet Speed on their account – Will receive a $25 Bill Credit
  • Customer that adds new Internet service to their account – Will receive $50 Bill Credit
  • Customer that stacks HDTV or Voice with their Internet Service – Will receive a $50 Bill Credit
  • Customer that adds new Internet and TV, or new Internet and Voice – Will receive a $100 Bill credit
  • For new customers adding Internet; a $74.99 installation fee applies or, $24.99 installation fee applies to customers signing up for the January Promotion and Autopay and Paperless Billing. This $50 installation credit is a standard offer. Customer must subscribe to and maintain both Autopay and Paperless to be eligible for this offer. If the customer cancels either Autopay or Paperless, the amount of the offer given ($50.00) will be charged back to the customer.
  • For existing customers upgrading their Internet: the $19.99 service charge will be waived.
  • The promotional credit will be applied to the customer’s account 90 days after install.
  • This promotional credit will not be applied to the customer’s account if the customers downgrades or disconnects any of their services during the first 90 days of the promotion.
  • If you already have a Madison Account, it must be in good standing to receive credit.
  • Equipment not included in promotion and will be billed monthly.
  • All past due or non-pay accounts must be paid prior to the service install being scheduled.
  • All Madison customers will be subject to our Terms of Service.   
  • *New speeds are coming, but may not be available in all areas.

Contact Us

21668 Double Arch Road
P O Box 29
Staunton, IL 62088
618-635-5000

100% USA-based workforce.

OFFICE HOURS

Monday – Saturday (8am – 5pm)

24/7 Help Desk
1-800-422-4848

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  • Online Bill Pay
  • Check Email
  • Internet
    • Plans and Pricing
    • Stack and Save
    • Bandwidth Estimator
    • Internet Support
      • Internet Support – Available 24/7
      • Internet Support Chat
      • Email Support
      • HomeConnect
    • Promotions
  • HDTV
    • Plans and Pricing
    • Stack and Save
    • DVR/MDVR
    • HDTV Support
    • WatchTVEverywhere
    • TVEverywhere & Streaming
    • Channel Lineup
    • Online TV Guide
    • Local Advertisements
    • Promotions
  • Voice
    • Plans and Pricing
    • Stack and Save
    • Voice Support
    • Promotions
    • Wire Maintenance
    • Manage Calling Features
    • ITAC Phones and Services
  • Security
    • Techshield Security Suite
    • Digital Resource Suite
    • Scam Alerts & Notifications
  • Business Suite
  • About Us
    • Contact Us
    • Communities We Serve
    • Madison Family Promise
    • Career Opportunities
    • Community Involvement
    • Scholarships
Madison Communications