HDTV Service Support


Call to order 1-855-465-1004

If you have a Madison cable box, you will automatically receive all new and re-positioned channels if changes occur in our channel lineup.

If you do not have a Madison cable box, please be sure to periodically due an auto channel scan using the setup or settings menu on each of your televisions.

Refer to your TV manufacturer's owner's manual for instructions or visit your TV manufacturer's website to download a copy or view online.

You may call our 24 hour support at anytime for assistance or refer to Madison's Catv Customer Handbook to assist you with questions regarding billing, cable wiring, and troubleshooting.

For assistance with remote controls and set top boxes please choose an option below.

Program My Remote          Set Top Boxes