Madison now uses TeamViewer to provide quick remote support across operating systems and devices.
Madison technician's need your assistance to make a remote connection which will terminate at the end of the support session.
Reconnecting after terminating a support session will require your assistance again by allowing a new session.
The application linked here does not require installation.
Click here to download TeamViewer remote support quick connect
For more information about TeamViewer you can visit their website at http://teamviewer.com