Legal & Regulatory

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Terms & Conditions

General Terms and Conditions for Commercial Services (pdf)

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General Terms and Conditions for Residential Services (pdf)

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Internet Phone E-911 Service (pdf)

Download (175 KB)

FCC Backup Power Customer Notice (Internet Phone Service and Fiber-to-the-Home Phone Service) (pdf)

Download (156 KB)

MNS Long Distance Rates Terms and Conditions (pdf)

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MTC Local Service Tariff No.18 (pdf)

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Internet Phone Rates, Terms and Conditions (pdf)

Download (398 KB)

Residential Video Service Agreement (pdf)

Download (101 KB)

Network Transparency, Management and Performance Policy and Disclosures (pdf)

Download (227 KB)

Commercial Acceptable Use Policy (pdf)

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Commercial Internet Service Agreement (pdf)

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Residential Internet Acceptable Use Policy (pdf)

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Residential Internet Service Agreement (pdf)

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Business 24 Month Term Agreement (pdf)

Download (78 KB)

Residential FTTH Addendum (pdf)

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Residential 12 Month Term Agreement (pdf)

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Designated Agent for Digital Millennium Copyright Act (DMCA) (pdf)

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Policies

Refund Policy (pdf)

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Madison Communications, Inc. Privacy Policy (pdf)

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Madison Network Systems, Inc. CPNI Policy (pdf)

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Madison Telephone Company's CPNI Policy (pdf)

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