E-Mail Conversion Notification

Call to order 1-800-422-4848



Welcome to your new Madison email platform!

We have successfully migrated your account over to your new Madison Communications email address. You can begin using our new webmail portal by clicking the email button in the menu bar at the top of our website at www.gomadison.com or by typing the following URL, userportal.gomadison.com, in your browser.

Once you are in the portal, click on the login button at the top of the page to access your email account and sign in with your current email address and current password. 



A few more items that you will need to know - 

We are now using gomadison.com as our main domain name!
This means that you can change your email to myemail@gomadison.com or you can continue using your current myemail@madisontelco.com, it’s up to you!

If you are using a webmail client, you may notice a few duplicate emails as a result of the conversion.  You can simply delete these duplicate emails.

As part of our new Spam Solution, starting tomorrow you will begin receiving "Daily Digest" emails if the new spam service called Greymail, has any messages quarantined. These are safe emails and will contain only content related to your email.  

Please ensure that you are using your full email address (myemail@madisontelco.com or myemail@gomadison.com) as the username on all devices such as PCs, laptops, tablets and smartphones.   


At this time, server settings for your email clients (Outlook, Apple Mail, Thunderbird, etc) and some smartphone clients should not require any changes. However, if you have trouble with any settings or new features, please call 800-592-0947 for assistance.



Madison Communications Support Team